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We would like you to tell us what you think about the service we provide at this pharmacy.

If you have any comments, suggestions or complaints please speak to a member of staff.

We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.

We operate a complaints procedure as part of the system for dealing with complaints. Our system meets national criteria.

Our [Pharmacist/Complaints Manager] will give you further information.

You may also complain by email to

By post to:

Primed Pharmacy
40-42 Main Road
BD13 4BL

If you are making a complaint, please state: ‘For the attention of the complaints team’ in the subject line.

By telephone: 01274 024714

Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.

This website is only intended for registered healthcare professionals based in the UK. If you are an existing patient and require support contact the pharmacy on 01274 024714.